The categories of customer information that we collect, hold and share include:

• Personal information (such as Name, Address, Telephone Number and Email address)
• Personal characteristics (such as Gender, Age and Parental Information for our Conferences)
• Payment information (such as bank/credit card or cheque details)
• If on the Mailing list, Preferences (weekly, quarterly, or both types of eNewsletters)
  

   

• Why we collect and use this information

  We use the customer data:

  • to process orders
  • to make bookings at conferences

  We use the mailing list data:

  • to send you the information that you are interested in receiving about the Reformed Books
  • to market our products

   

• The lawful basis on which we use this information

  Depending on the type of information, we collect and use customer information under one of the following bases:

  • Contractual Performance
  • Vital Interests (for instance, next of kin for some Youth Conference attendees)
  • Legitimate Interests
  • Consent

  • Collecting customer information

    Customer information is provided on a voluntary basis.

    Mailing list data is provided on an opt-in voluntary basis.

  • Storing customer data

    For sales, we hold customer data, with the exception of bank card details, in paper files for 1 week years from when an order is placed.

    For website sales, we hold customer data on the website (not credit card data) for an indefinite period of time.

    In the case of bank/credit card information, we are compliant with the Payment Card Industry Data Security Standard. We do not store any credit card data longer than is necessary to process the payment. We use an independent card processing service for credit card payments.

    We hold customer data electronically when subscribing to our magazine or signing up to a mailing list. This information is kept until someone asks to be forgotten.

    We hold conference data indefinitely.

  • Who we share customer information with

    We only share customer information with:

    • delivery companies (for orders)
    • mailing companies (for conference and magazine mailings)

    Why we share customer information

    We share customer information for the sole purpose of delivering orders and information that the customer is interested in receiving.

  • Contact

    If you would like to discuss anything in this privacy notice, please contact: us at bpchurchindia@gmail.com